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You must register to attend a NewCo Festival.  All sessions have limited capacity.  To ensure your space in the sessions of your choice, sign up for upgraded VIP or Reserve tickets here.   Be mindful of transportation time between sessions and remember you can sort by neighborhood. 

VIP TICKET HOLDERS 
can select sessions beginning JULY 28, 2014
RESERVED TICKET HOLDERS can select sessions beginning AUG 11, 2014
GENERAL ADMISSION TICKET HOLDERS can select sessions beginning AUGUST 28, 2014 

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Thursday, September 11 • 3:00pm - 4:00pm
Lithium Technologies Almost FULL

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Session Description: Extreme Expectations: The Demanding Consumer: Join Lithium CMO Katy Keim as she challenges leading brands to meet and exceed customer’s extreme expectations to thrive. When a customer has a question, they want the answer now – wherever they are, on any device, and from a source they trust. This quest for help is no longer private: an irate customer complaint is now a tweet; a personalized sales experience is now an ecommerce review. People want and are looking for immediate information that they can trust, wherever they are in their journey. Learn the best ways to address these customer’s extreme expectations and set your business up for success. Tours of our 78,000sq’ office will be available following Katy’s presentation. NOTE TO ATTENDEES: Please sign in with building security at the front desk of the east entrance (near Coffee Cultures).

Presenters
KK

Katy Keim

Chief Marketing Officer, Lithium Technologies

Host Companies


Thursday September 11, 2014 3:00pm - 4:00pm
Lithium Technologies 225 Bush Street 15th Floor, San Francisco, CA, 94104
  • Sort by Neighborhood Financial District
  • Company Description Lithium's software helps companies reinvent how they connect with their customers. We work with more than 300 of the world's best brands— including AT&T, Best Buy, Indosat, Sephora, Skype and Telstra — to respond on social networks and to build trusted content on a community they own. Now with Klout, Lithium reaches more than 500 million consumers across 10,000 specific interest areas to establish trust and reputation. Together, we represent one of the biggest collections of data on consumer attitudes, preferences and digital activities. Our 100% SaaS-based Lithium Social Customer Experience™ platform enables brands to build and engage vibrant customer communities to drive sales, reduce service costs, accelerate innovation and grow brand advocacy. We are experiencing rapid growth and are recognized as a leader by top analyst firms, including Gartner and Forrester. And because our culture is as exciting as our products, we’ve been ranked as one of Glassdoor’s Best Place to Work. Come check us out!